About us.
We are a small family business that launched in 2018, with the aim of designing unique and personalised prints that our customers could cherish for years.
If you like our football prints, check out our other site – AbstractHeroes.com, where we make and sell all kinds of prints, inspired by popular culture.
For any questions, please contact us at chris@myfirstmatchprints.co.uk
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All orders shipped to the UK are £5.95. Local collection is also available – please message us for details. We aim to ship within 4 working days of the order being received, although in busy periods, this may be slightly longer.
Unfortunately at the moment, we are only shipping to the UK.
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All our prints are high-quality, display-grade giclee prints, and come un-framed as standard. They are designed to standard sizes and fit perfectly in frames from major sellers. To avoid colours fading over time, avoid hanging in direct sunlight.
Due to variations in the printing process and the calibration of individual screens, we cant guarantee that colours will appear exactly as shown on the website, although every effort is taken to get the best possible results.
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We respect your privacy and are committed to protecting your personal information. This policy explains what information we collect when you use our website or place an order, and how we use it.
Information we collect
When you place an order or contact us, we may collect information including your name, email address, delivery and billing address, order details, and any information you provide for the personalisation of your print.
We may also collect basic information about how you use our website, such as your browser, device and pages visited, through cookies and analytics tools.
How we use your information
We use your information to process and fulfil your order, create your personalised products, arrange delivery, provide customer support and communicate with you about your purchase.
Where you have given permission, we may also use your details to send you occasional marketing emails. You can unsubscribe from these at any time.
Payments
Payments are processed securely by our payment providers. We do not directly store your full credit or debit card details.
Sharing your information
We do not sell your personal information. We may share information with trusted service providers where necessary to operate our business, such as payment processors, website providers, printers and delivery companies.
Cookies
Our website may use cookies and similar technologies to make the site work correctly, understand how visitors use it and, where applicable, support advertising and marketing. You can manage your cookie preferences through your browser or the cookie controls provided on our website.
Keeping your information
We only keep personal information for as long as reasonably necessary to fulfil orders, meet our legal and accounting obligations, and resolve any queries or disputes.
Your rights
Under UK data protection law, you have rights relating to your personal information, including the right to request access to it and, in certain circumstances, ask us to correct or delete it.
If you have any questions about your personal information or this policy, please contact us
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As each of our personalised prints is made especially for you, personalised and custom-made items cannot be returned or exchanged if you simply change your mind.
Please take a moment to check all names, dates, teams, scores and other personalised details carefully before placing your order, as we create your print using the information you provide.
Of course, if your print arrives damaged, is faulty, or we've made a mistake with your order, please get in touch with us as soon as possible. We'll be happy to put things right with a replacement or refund where appropriate.